PC Paramedics designed and built Micad’s network infrastructure with resilience and contingency measures to ensure we are able to deliver first class service to our clients, including security features for government and NHS clients where security is paramount. This has also improved the efficiency of Micad’s own business operations. We recently migrated our legacy exchange service to Microsoft 365 with PC Paramedics. We envisaged this would be painful and difficult. PCP worked their magic and the systems were merged overnight. The advent of PC Paramedics being able to monitor remotely exactly what’s going on in the business in terms of security software, problems with emailing and those sorts of issues and their ability to address remotely what’s going on and tell us where there are problems that we are probably completely oblivious to, is a very comforting thought.