PC Paramedics: Data Breaches

Today’s blog will focus on data breaches. If you follow our social media accounts, you’ll have seen our recent informational campaign surrounding this topic. Specifically, good passwords, bad passwords, the effects data breaches can have on your business and our solutions designed to protect your business. The subject is becoming increasingly important, but I haven’t really discussed it before. In this blog, I’m going to talk about recent data breaches on large organisations and how PC Paramedics can help you avoid the worst.

Many major companies have seen large data breaches this year. Canva is a very recent example of this.

139 million user’s data were compromised in the Canva breach. The information obtained by the hackers included: real names, usernames, email addresses and city and country information. This means if you used the same email and password for Canva, as you do on other websites, these leaked details can be used to compromise your accounts on those sites too.

The same goes for many other business that have recently been compromised. They take very valuable, crucial information and can use it to their advantage. This has happened countless times through the year- just have a look on Google!

The thing is, these complications could have been prevented if the organisation had the right system in place and knew how crucial data breach protection was. This follows onto my next section…

Working in the IT industry means it’s always super common for us to see organisations come on board with us without any knowledge of cyber security. You’d think it’d be common sense to obtain anti-virus alongside other business essential software such as Microsoft Office or Sage, however this isn’t the case.

Instead, many people have the “it’ll never happen to us” mindset before coming on board, and it isn’t uncommon for us to gain clients whose systems have become riddled with malware. However, we always take the best course of action to protect your data whilst removing the harmful viruses.

Upon speaking to our Director the other day, he gave a brilliant analogy regarding cyber security and IT Support. He explained how a computer holding your data could be a locked door. The lock will sit there and work, until time takes it toll, it decays, and eventually becomes easy for someone unwanted to gain access to that room’s contents. There is no dedicated person to look after this lock to ensure it remains in a good working condition. However, with a server, computer systems and proactive IT Support in place, PC Paramedics can act as that dedicated person to ensure your systems don’t become vulnerable to attacks, keeping the data safe. We monitor system performance, any attacks made, and ensure updates are installed so your security is the best it can be.

Whilst talking about the issues your company can be hit with, it’s important to us that you’re offered solutions to these problems. I want to tell you how we take the problems you may face in hand and combat it.

The team I work with consist of 4 tech ‘heroes’-as many of our clients call them. Our director ensures they’re fully trained in the solutions we offer and know the ins and outs. We spent a tremendous amount of time researching for the right solutions to offer. I’ve written a blog discussing the cyber protection we offer, and you can read all about it here.

Our specialist protection software ensures your business is the safest it can always be. We’re monitoring it, consistently, receiving alerts in real time (going back to my lock theory earlier on in the blog) so if there’s ever an issue- we’ll know about it before you do.

We also run and apply a ‘Password Policy’ that asks users to update and change their password every XX number of days.

Next, have you ever heard of multi factor? This is another safety application that we put in place to ensure your accounts are safe from anyone that isn’t you!

Now, we run another unique system and it’s probably my favourite one of them all. Everyone has fallen victim to this. You receive an email requesting your password to an account and willingly enter it without realising it’s a fake email! We’ll email your employees frequently checking their knowledge in fake emails. – So, you’ll know what to look for!

We’re always running frequent audits across your office 365 networks to detect suspicious breaches.

The best thing about the team is they care about you and want you to put your business first without worrying about the IT side of things. So, we’ll always be updating you with new solutions and information that we know will ensure the continued success of both you and your business.

If you’re wondering how we can benefit your business, why not call us? We pick up in 7 seconds- that’s just 3 rings! 0800 01 999 34

We’ll look at and asses the systems you currently have in place as well as the technology you use with our bespoke IT Health Check and run you through on the next steps you can take to make your business safer.

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Support

We provide support when something stops working, so your team is not left dealing with IT issues alone.

Each issue is handled by someone who understands your setup, allowing us to respond quickly and resolve problems without unnecessary back and forth. Whether it is a small fix or something more urgent, we focus on getting things working again as soon as possible.

We also help with day-to-day questions, giving your team clear guidance and practical support when they need it.

Whether support is needed remotely or on-site, we make sure problems are resolved with minimal disruption to your business.

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Management

We look after your Apple devices over time so everything continues to run as it should.

Devices are kept up to date, settings remain consistent, and any changes are handled in a controlled way. This helps prevent small issues from turning into bigger problems and keeps everything running smoothly.

We make sure your devices stay organised and easy to manage as your business grows, without adding pressure to your internal team.

Whether you have a handful of devices or a larger setup, we help you stay in control without needing to manage everything yourself.

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Deployment

We prepare your Apple devices so they are ready to use from the moment they arrive.

Each device is set up with the correct user access, applications, and settings, so your team can start working without delays or confusion. There is no need for manual setup or trial and error.

We also make sure your devices are connected properly to your existing systems, so everything works together as expected from day one.

Whether you are setting up a few devices or rolling out across your business, we keep the process simple, consistent, and reliable.

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